Please review the following information to help determine which department to contact for support at CMP. If a request is accidentally submitted to the wrong department, we can reroute it on the back end; however, this may delay the resolution of your issue.
Below is a list of departments available through our ticketing system, along with the types of questions or issues each one supports.
Technical Support
- Hardware
- Software
- Internet and connectivity to the network
- Damage to hardware assets
- Login credentials and or account issues
- Asset management
- Request a Freshdesk change or improvement
Human Resources
Insurance
Retirement
Submit a confidential request - you will only provide contact information, nothing will be recorded.
Leaves of Absence
Employee Status Changes
Payroll
Taxes
Pay
Time Off
Payroll Policies
Time Cards
Paycor
Jury Duty
Data Services
Aeries Password Reset
Aeries Portal Login
ParentSquare Access
ParentSquare Permissions
Long-Term Sub Access
Aeries Gradebook
Facilities - Anything Facilities related
Purchase Requests (When you need to order equipment such as Monitors, laptops or even desks and chairs)
- Technology
- Facilities
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